The Mermaid Inn

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Reviews about The Mermaid Inn

• Scott Watson
  ★ ★ ☆ ☆ ☆
  Disappointing performance yesterday from Mermaid. Heavy blizzard in NYC, trains a disaster and many cancelled, subways delayed. Due to slow trains, we got to Mermaid 20 minutes after our reservation. Was told they could only hold for 15 minutes so they gave away our table and sent us back out into the cold. Alternatively, we could wait 30 minutes for the next table.
  
  Thanks for being considerate and understanding IN A BLIZZARD. I get the reservation situation and am familiar with the so-called 15 minute rule but it's not like this is 11 Madison. I was surprised and disappointed that this normally pleasant place copped an attitude when we needed them most! I was even more surprised that we didn't get any priority with the next availability. It was like we were dead to them over 5 minutes IN A BLIZZARD. Next time we won't bother them with our attendance. We left and had an enjoyable meal down the street.

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